The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.

Starbucks (SBUX) is making big changes in the name of safety. In lieu of its 2018-era goal to become the “third place” where ...

Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Starbucks is reducing its menu by one-third under CEO Brian Niccol, the latest of several changes the chain is making to ...

Starbucks said the decision aims to address concerns about disruptive behavior while maintaining a welcoming environment for ...

RELATED: 'Very risky move': Expert discusses Starbucks' decision to change open door policy Other tweaks include a ban on ...

The open-door policy will be reversed beginning on January 27, and is part of a wider set of changes new CEO Brian Niccol is ...

Starbucks is planning to cut its food and beverage offerings by 30 per cent over the course of this year to simplify ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.