Further, Be My AI™ responses are given in text, so for the first time, customer service is accessible through AI text for people who are Deaf-blind via a refreshable Braille display.

The Impact Of AI On Customer Service. ... AI is transforming customer service by making it more efficient, personalized and accessible. While there are challenges to prepare for, ...

In many cases, AI provides customers with faster and more easily accessible customer service. By utilizing AI in their customer experience, businesses can create a more personalized and engaging ...

Social media strategist Scott Kleinberg joins Bob Sirott to discuss how difficult it is to get issues with your social media accounts resolved and the company that is looking in to a customer service ...

Lyft Silver users in need of assistance will have access to US-based customer support 8AM-9PM ET, the company says. A redesigned version of the app, with larger font and more simplified navigation ...