The people staffing Apple’s Genius Bar, the company’s in-store customer support center, seem like an affable lot. That doesn’t mean they don’t have plenty of battle stories. When I ...

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Read on to see detailed instructions for each step. The easiest ...

The second will tell the customer to come to the Apple Store, and the third will notify the customer when the Genius Bar technician is ready to help. 9to5Mac reports that the new Genius Bar system ...

You can speak to a Genius at the Genius Bar in an Apple Store. But in order to do so you will need to book an appointment with Apple in advance–you can’t just show up. (Well, there are a ...

DIY types, take note, the updated Self Service Repair Store provides iPad owners a whole new world of options.

A former Apple Genius Bar worker has taken to TikTok to share various little-known tips and tricks you can use on your Apple products. Sabrina Badin, known online as @thegeniussabb, has over ...

The Apple Genius Bar has proven to be a pretty popular service for those not quite sure what they’re looking for. Don’t know whether you need a MacBook Pro, Air or even an iPad?

People who want to grab walk-in appointments from the Genius Bar may have a new reason to celebrate. According to a report by Mark Gurman at 9to5Mac, Apple will be rolling out a new version of its ...

Questions are being asked of Apple's hiring practices after a highly respected former engineer at the tech giant was turned down for a job at Apple's Genius Bar. In a Sept. 3 Opinion piece in the ...

Apple today shared photos of its upcoming store at MixC Hefei in China. The store features a combined Genius Bar and Apple Pickup station, so customers can receive support and collect their online ...

The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads ...

The Genius Bar is for tech support only. If you want to learn how to use your products, Apple has other in-store options. Apple Stores are always so busy that you should make an appointment in ...