One thing that has investors feeling shaky about Apple right now, however, is the tech company's lack of a solid AI plan. The ...

People are trained by an Apple employee at the Genius Bar at the Apple Store in Grand Central Terminal, on March 14, 2013 in New York, New York.

The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs ...

Visit Apple Support Site > locate product > explain hardware issue > schedule your appointment. The Genius Bar is for tech support only. If you want to learn how to use your products, Apple has ...

At the moment, the Apple Support app lets you talk to a real-life Genius Bar member about issues with your products, and ...

Apple's Genius Bars are about to get a big makeover. Starting on March 9, help desk appointments at Apple (AAPL) Stores will be triaged based on the urgency of a customer's problem, according to ...

People who want to grab walk-in appointments from the Genius Bar may have a new reason to celebrate. According to a report by Mark Gurman at 9to5Mac, Apple will be rolling out a new version of its ...

The Apple Genius Bar has proven to be a pretty popular service for those not quite sure what they’re looking for. Don’t know whether you need a MacBook Pro, Air or even an iPad? Make an ...

Genius Bar reservations are also tied in to the "Take in for Service" option, which adds Apple Authorized Service Providers to the list of brick-and-mortar repair and support outlets.

People will soon be able to walk into the Apple Store, explain their issue and receive an estimated wait time based on the severity of the problem, according to a new report.

A former Apple Genius Bar worker has taken to TikTok to share various little-known tips and tricks you can use on your Apple products.. Sabrina Badin, known online as @thegeniussabb, has over ...

The easiest way to book a Genius Bar appointment is via an iOS or iPadOS device.When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really ...