Having all those issues spelled out in a handbook can free up an employee to do their best work, he adds, without worries that an employer will treat them unfairly. But the devil is in the details ...

The Costco employee handbook says front end workers must "greet ... As it turns out, that's by design. The company considers great service to be its "most critical commodity," saying that without ...

The biggest is to design and reinforce the right kind ... It goes on to explain that this won’t be a traditional employee handbook, because employee handbooks “tell you how poorly you ...

Ask someone to describe a typical employee handbook and you’ll probably hear words like “dry,” “stiff,” and “boring.” Let’s face it, most handbooks aren’t exactly page-turners.