Star Ratings include CMS’s evaluation of Consumer Assessment of Healthcare Providers & Systems (CAHPS) surveys. CAHPS surveys are patient experience surveys that ask consumers and patients to ...
the Centers for Medicare and Medicaid Services (CMS) began to emphasize Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys that gauge the experiences of Medicare members.
Medicare Advantage STAR ratings have multi ... a reflection of prior year clinical performance year and a consumer survey (CAHPS) that was administered several months before the rating is issued.
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