Nearly 9 in 10 contact center employees say noise hurts their performance levels, with 85 percent saying they waste time repeating information. Higher employee turnover. A recent survey of call center ...

NIOSH research shows that workers at call and dispatch centers may face several hazards, including acoustic trauma from a sudden spike in noise levels and background noise from an incoming call.

Phone users can now utilize the new Automatic Mic Mode, which automatically adjusts microphone settings for optimal call ...

The noise-cancelation in the AC-304 is so effective, it eliminates background noise in even the loudest call center or office, no additional software required.

"Call center operators are becoming the modern victims of noise at work. In a study we conducted, 39 percent of operators were concerned that their hearing was damaged as a result of noise exposure at ...

LOS ANGELES & LONDON--(BUSINESS WIRE)--Almost half of customer service calls are abandoned due to call center background noise, with 42% hanging up immediately when they detect the noise.That’s ...

The AC-304 is the world’s best call center headset for Environmental Noise Cancelation (ENC), ensuring customers only hear the agent’s voice, no matter what is going on around them. VANCOUVER ...