From getting a refund to rebooking your trip, here’s what to know about handling air travel curveballs—and your rights as a ...

Both excuses point to neglect. Neglect in maintaining safe and sustainable staffing levels, neglect in updating vital ...

And Taylor Swift fanatics irked a plane-full of peeved people with their rendition of the pop star’s “Bad Blood” during a Southwest Airlines flight out of Colorado that same year. Footage of the ...

“If your flight gets canceled, you’re going to want to talk to a customer service agent. Book directly with the airline so you have access to them in case something goes wrong,” Dengler say ...