We like that CRM users can build customizable systems and integrate their favorite business apps via the Salesforce AppExchange store. Other CRM software companies we reviewed have similar online ...

While customer relationship management (CRM) and marketing automation software may seem similar, they provide different functions and serve separate purposes and the two types of software are even ...

Post-sale CRM analytics. After a lead becomes a customer, it’s time to focus on customer retention strategies.Gathering post-sale CRM analytics can help you keep your customers and foster long ...

Customer relationship management (CRM) providers have tailored their offerings for the small business market, providing software-as-a-service options, integration with other technologies, and an ...

SugarCRM is also adept at pulling customer data from social networking sites. The paid version starts at $499 per year for up to five users; it includes cell-phone access and an offline mode. ZOHO CRM ...