American Airlines announced it has reached a new contract agreement with the union representing nearly 15,000 of the carrier’s customer service employees. The union representing the team members ...

Negotiations are scheduled to resume Wednesday for a new contract for workers at Albertsons, Pavilions, Ralphs and Vons grocery stores after they voted overwhelmingly to authorize a strike. For four ...

By achieving an 80% favorability rating – more customer-favorable than 92% of more than 1,500 similar contracts analyzed by TermScout – Everbridge stands among the top companies in ensuring a ...

Protect claims history: Be mindful of fine print in broker/customer agreements and contracts. W. Joel Baker. Dec 27, 2022. Updated Jan 6, 2023. As Todd Dills and I discussed for his 2021 story ...

SLA stands for service-level agreement. What does SLA mean in business? An SLA is a guarantee from a supplier that it will deliver services at certain agreed metrics to a customer.

Be wary of fine print in broker/direct customer agreements and contracts. Jan 1, 2025. Updated Jun 10, ...

Members of the National Association of Letter Carriers have voted to reject a tentative agreement with the U.S. Postal Service. Of the members, 63,680 voted to reject the agreement while 26,304 ...

AALBORG, Denmark, June 11, 2025 /PRNewswire/ -- Asetek is pleased to announce a new customer agreement with Antec, a global leader in high-performance computer components and accessories for the ...