News

The American Customer Satisfaction Index (ACSI) just released its annual Restaurant and Food Delivery Study, and the results ...
According to a Jan. 28 news release from the American Customer Satisfaction Index, Walmart-owned Sam’s Club dethroned Costco, its longtime contender, as the warehouse retailer with the highest ...
A, with an ACSI score of 83 out of 100, just came in first place for customer satisfaction among quick-service restaurants.
Delivery speed. Restaurant-employed delivery drivers were two minutes and 38 seconds faster than third-party drivers, with overall satisfaction 19% higher for retailers’ own delivery services.
JetBlue Airways ranked first for customer satisfaction for first-class and business-class travel. That means that if you’re planning to spring for premium airfare on a United States airline ...
Three things in life are certain: Death, taxes and rock-bottom customer satisfaction ratings for America’s two largest cable companies. Consumers Union, the policy and advocacy division of ...
Overall, airlines got high ratings for customer satisfaction for their mobile apps, website and check-in. But they got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and ...
With a TrustRadius Score of 8.8 out of 10 and over 677 verified reviews, the ON24 Intelligent Engagement Platform wins TrustRadius' top-rated category solution on the market. These awards are solely ...
Kwanti received the highest client satisfaction rating (8.66) in the Investment Data/Analytics Tools category for firms with more than 5% market share, increasing from an 8.27 rating in 2024.
Travelers dissed both O’Hare and Midway international airports in the 2024 North America Airport Satisfaction Study released Wednesday by J.D. Power. O’Hare slipped from a score of 763 in 2023 ...
Logan Airport is climbing in customer satisfaction ratings. It still has a ways to go. A Delta Airlines ... according to the 2024 North America Airport Satisfaction Study from J.D. Power. ...
A housebuilder has been awarded a five-star rating for customer satisfaction. Bargate Homes, based in Hampshire, achieved the highest rating in the annual Home Builders Federation (HBF) Customer ...