A 2018 study by Statista found that 88% of U.S. customers prefer a self-service portal for a better customer experience and for troubleshooting their issues.

According to a Gartner study, by 2022, 85% of all customer service interactions will start with self-service. For the insurance industry, it’s become increasingly important to digitise the customer ...

Major features of the self-service portal include the ability to set up automatic payments, view payment history and view consumption history for the past 12 months.

Sherweb unveiled a self-service portal that looks to eliminate a major bottleneck for MSPs, giving clients direct control ...

“Launched in January 2020, the Department of Planning’s Customer Self-Service [CSS ] portal is a modern service site for planning and permitting.

The customer is king, so the saying goes. No matter how good the quality of your products or services, it's all for nothing ...

New features in Splynx 5.1 make it easier to run ISP businesses in SAIssued by SplynxJohannesburg, 13 Jun 2025Visit our press officeSplynx has announced the general availability of Splynx 5.1, the ...

The City of St. Augustine is happy to transition into a new online citizen self-service portal. ... contact the City of St. Augustine Customer Service Division at 904.825.1037 or via email at ...

For further information or questions about the Customer Self-Service portal, email [email protected]. Download PDF File. Setting-up-new-account2.pdf. Related Topics: planning applications Technology.