Customer service is evolving quickly thanks to the power of artificial intelligence. To me, AI is not just a trend; it's redefining how businesses connect with customers.

Discover banks with 24/7 customer service through live chat, mobile banking, or phone, if you prefer banks with extended weekday hours or weekend support.

Tesla customer service has its good and poor moments. But here's how to reach a human and report a problem.

Gov. Dan McKee is set to discuss his budget proposal for increasing senior support services.

Customer service centres in County Durham could be reduced to opening just one day a week under new proposals.

With AI-powered chatbots, businesses can harness the power of AI while still maintaining the human touch that makes customer support truly shine.

Thames Water Creditors Deliver £17 Billion Recapitalisation Proposal to Transform Customer and Environmental Outcomes Hanbury Strategy: - A large group of senior creditors (Creditors) of Thames ...

OMAHA, Neb. — The Omaha Public Power District is proposing a raise in customer bills to help offset costs. OPPD proposed increasing its "fuel and purchased power adjustment fee" starting in 2023.

The panel, headed by former deputy governor, B P Kanungo has recommended a host of proposals to improve customer service in banks.

Serco Group‘s North American subsidiary has secured a potential five-year, $238 million follow-on contract from the Pension Benefit Guaranty Corporation for continued customer support services ...

OPM doesn’t have documented customer experience plans for the Postal Service’s open season, OIG says The HR agency has developed contingencies if there is a surge of customer experience ...

LONDON, June 10, 2025--Hanbury Strategy: - A large group of senior creditors (Creditors) of Thames Water Utilities Limited (Thames Water) have submitted to Ofwat a £17 billion plan designed to ...