"I feel like that's every dispatcher’s worst nightmare just to have to send help to your own house because I hadn't known yet whether or not my family was OK,” said Castrejon.

“My ex-boyfriend is stalking me,” Franklin told a 911 dispatcher as Lawyer McBride ... “This case is about a woman’s worst nightmare,” Contra Costa Deputy District Attorney Dana ...

BISMARCK, N.D. (KFYR) - Hearing about people’s worst experiences is a normal day for emergency dispatchers. The weight of those calls can stick with them and cause mental health problems.

A woman being held against her will in a moving vehicle early Tuesday was rescued with the help of emergency dispatchers ... for people in some of their worst moments,” he said.

Answering calls daily as a 911 dispatcher can feel heavy during some of the worst moments of people’s lives. Dani Kyle began her career after retiring from the Marine Corps. She says being ...

FDNY Commissioner Robert Tucker lauded the recent efforts of two such dispatch officials during a press conference at the park Wednesday morning. FDNY Commissioner Robert Tucker, left, and James ...

The Lake County Sheriff’s Office credited the actions of its dispatchers for helping to ... behind the phone for people in some of their worst moments,” he said. “In this case, they did ...