Research shows the relationship between employee experience (EX) and customer experience (CX) and its impact on accelerated growth. Written by Vala Afshar, Contributing Writer Nov. 4, 2020 at 8:34 ...

It’s time for leaders to double down on the idea that the employee experience (EX) is now the key driver of the customer experience (CX) and find smarter, strategic ways of connecting the two.

A former Jets employee is suing the team and the NFL for unspecified damages over the Jets’ use of a logo he designed. Jim Pons filed a suit alleging he came up with the design in the late 70s ...

Cogito, the leader in real-time coaching and guidance for the enterprise, announced its Employee Experience (EX) Score, derived from a unique machine ...

Donna Morris, EVP of Customer and Employee Experience at Adobe Systems, spearheads efforts to attract, engage, and develop employees and customers. Subscribe To Newsletters Featured ...

Tiffani Bova is the Global Customer Growth and Innovation Evangelist at Salesforce. Empowered employees serve customers better. This 6 part series explores the link between employee experience ...

Instilling a first-class mindset with employees via an EX/CX plan is the first step toward increased employee and customer retention, which leads to increased revenue and profit. You can start ...

But should customer experience (CX) and employee experience (EX) programs be combined? I wasn’t sure. After all, I considered CX and EX to be separate programs run by different departments. However, ...

April Ho-Nishimura, global head of employee and customer experience at onsemi, a NASDAQ100 semiconductor powerhouse, lives and breathes CX and EX. No, she really does. Just look at her title. We ...

When tech strategy is aligned with EX strategy, the report said outcomes could include reduced costs, improved productivity, as well as improved talent acquisition and retention. NTT Data's 2023 ...

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Compass EMP US Large Cap High Dividend 100 Volatility Weighted ( CDL) will begin trading ex-dividend on September 22, 2015. A cash dividend payment of $1E-06 per share is scheduled to be paid on ...