If you need help desk software that can double as enterprise service management software, Jira is a good option. Jira offers four plans. There is a free plan and three paid plans that start at $22 ...

ServiceNow Workplace Service Delivery: Workflow automation software behemoth ServiceNow’s desk booking software, launched in 2020, lets users reserve a desk, office space, parking space ...

With a background in enterprise software development, IT service innovation, and business technology, he has contributed to the advancement of help desk solutions and IT best practices.

ManageEngine's enterprise service management now on its cloud-based service desk software ServiceDesk Plus cloud version comes loaded with built-in templates unique to various business processes ...

Software & Services I tried SolarWinds Service Desk, and found it provides a robust ITSM solution that balances features with user-friendliness Software & Services I tested SysAid and found it ...

And not just desktops and laptops and mobile phones, but scanners, scales, beacons, Software-as-a-Service (SaaS), security systems, smart lighting and building control systems.

Dubai, UAE ManageEngine, the real-time IT management company, today announced that it is bringing a unified approach to enterprise service management with an update to the cloud version of its ...

As companies plan their IT budgets for 2023, they should consider the opportunities to improve help desk performance and efficiency through the application of AI.

A team from Army Contracting Command – Rock Island’s Strategic Information Technology and Cyber Directorate recently awarded a 10-year contract in support of the Army Enterprise Service ...

IBM said last week it will sell its Tivoli Service Desk software suite to Peregrine Systems Inc. for $105 million - $45 million in cash, the rest in stock.

“SAIC’s proven capabilities in cloud migration, software engineering and IT managed services provide solutions that align with the Army Enterprise Service Management Framework and will enhance ...