If you need help desk software that can double as enterprise service management software, Jira is a good option. Jira offers four plans. There is a free plan and three paid plans that start at $22 ...

ServiceNow Workplace Service Delivery: Workflow automation software behemoth ServiceNow’s desk booking software, launched in 2020, lets users reserve a desk, office space, parking space ...

With a background in enterprise software development, IT service innovation, and business technology, he has contributed to the advancement of help desk solutions and IT best practices.

ManageEngine's enterprise service management now on its cloud-based service desk software ServiceDesk Plus cloud version comes loaded with built-in templates unique to various business processes ...

Software & Services I tried SolarWinds Service Desk, and found it provides a robust ITSM solution that balances features with user-friendliness Software & Services I tested SysAid and found it ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Prescott, Ariz.—population 38,000—is in one of the ...

A team from Army Contracting Command – Rock Island’s Strategic Information Technology and Cyber Directorate recently awarded a 10-year contract in support of the Army Enterprise Service ...

Deskpro today announced the close of a $25 million Series A funding round led by Elsewhere Partners to meet intensifying demand for its comprehensive suite of proven help desk solutions. Deskpro ...

IBM said last week it will sell its Tivoli Service Desk software suite to Peregrine Systems Inc. for $105 million - $45 million in cash, the rest in stock.

“SAIC’s proven capabilities in cloud migration, software engineering and IT managed services provide solutions that align with the Army Enterprise Service Management Framework and will enhance ...