Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet ...

Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ...

Do you take it to the front desk, or do you leave it ... When leaving a hotel (etc) do you physically go to the desk and check out? “Husband says you absolutely have to go to the lobby and ...