The crisis responders who answer the national hotline run by the Department of Veterans Affairs are often talking to former ...

Operators who field calls from veterans in crisis say uncertainty caused by the U.S. DOGE Service has made their jobs more stressful.

A man “severely” beat his wife for two days before calling a suicide hotline, leading to a police shooting that resulted in ...

The Department of Veterans Affairs hotline has been a beacon of hope in troubling moments for veterans. As it fields more calls about benefits and other services, operators themselves are coping with ...

On March 22, around 1:52 p.m., the Las Vegas Metropolitan Police Department received a call from a suicide hotline about a ...

After dedicating numerous years to serving as a crisis hotline operator, Linda Rank transitioned into the aesthetic industry, ...

"Within 20 minutes, a hotline operator had logged the display in a 'state database,' referred to it as a 'warning sign,' and suggested installing security cameras in case the situation 'escalates ...

This call was just one of over 1,000 that Wu has handled in his five years as a psychological assistance hotline operator. "Helping others gives me a sense of fulfillment and constantly reminds me ...

"The hotline provides an outlet to address early signs of mental health problems. Some people may find it cumbersome to visit ...

(JTA) — An operator in Belgium’s federal hotline on the terrorist attacks in Brussels was fired for telling a Jewish caller that Israel does not exist and is in fact called Palestine.

If you’re reading this, take your turkey out of the freezer now. “It’ll take about a day for every five pounds of weight and then once it’s completely thawed, it’s safe for another two ...

The nonprofit trained Lehigh County’s 988 operators and will support their upcoming rollout of an outreach campaign. The 988 hotline is meant to be broad in its scope and to offer emotional ...