In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

Knowing how to write a formal letter is a very important life skill. Although a lot of our day-to-day written communication is by email, text message or social media, there are many times you will ...

If your financial aid package falls short of your need, you can ask the college for more financial aid by sending them a financial aid appeal letter. A financial aid appeal is not like a negotiation.

Sales letters are powerful selling tools. They give you a simple, direct way to generate sales leads and orders. But for many businesspeople, they present a daunting writing challenge and a host of ...

We welcome guest essays that will bring a variety of perspectives and diverse voices — not an echo chamber of the same points of view — to the paper.

I read a past article of yours on the “lost art” of writing employee commendation letters. The trouble is that our employees are comfortable performing only the minimum requirements of their job. Even ...

Write succinctly and informatively, aiming for one page or less. Proofread your letter carefully to edit out trite and redundant writing and catch typos and mistakes. If you send a letter to more ...