Teleperformance SE, the largest call centre operator in the world, is deploying artificial intelligence across its centres in India to ‘soften’ the accents of English-speaking Indian employees ...

Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move ...

Teleperformance, the world's largest call centre company, is using AI from Sanas to 'neutralise' Indian accents in real-time for Western customers.

Teleperformance is the largest call-centre operator in the world, and its employees in India provide customer support to some of its international clients. It entered the country in 2001 and has since ...

The world's largest call center operator, Teleperformance, is rolling out artificial intelligence to modify the accents of its Indian customer service agents in real-time. The company claims this ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it's ...

The call centre would be based at Dundee Technology Park, already home to one of BT's largest call centres, which deals with all British Rail timetable inquiries and employs more than 1000 people.

All of CBA’s call centre inquiries are now handled by employees in Australia. But the deal with Amazon has already begun to change how the bank operates. Previously, calls were recorded so staff ...

World’s largest call centre uses AI to ‘neutralise accent’, making staff sound less Indian Teleperformance's Deputy CEO said that sometimes the accent of an Indian agent is hard to ...