A Lowe’s customer said the company's receipt-checking policy harassed certain customers. Now the company has stopped the practice nationwide. Accessibility statement Skip to main content.

The home improvement chain Lowe’s has suspended its practice of checking customers’ receipts at the exits of its stores. The practice was a loss-prevention tactic implemented at “high-theft” stores, ...

His contractor ordered the materials using Cooper’s Lowe’s credit card, and the receipt clearly shows that Cooper got the 5% discount given when you use the Lowes Advantage Credit card.

On May 26, Mega went to Lowe’s to buy up a grill. As he checked out, he was in clear view of another employee at the exit who was reviewing customer receipts, and soon asked to see his.

Memorial Day weekend was supposed to bring three productive days of home improvement for Will Mega, a dean at a North Philadelphia charter school. He’d go to two Lowe’s locations near his home ...