An open-door policy encourages employees to discuss work-related concerns with their supervisors or managers, facilitating open communication and accessibility.

The training focuses on customer service, new workflows, and reversing the chain's open-door policy. Employees are also being taught how to de-escalate conflict with customers.

Here's what to know about the change. Starbucks open door policy change According to the new policy, people who come into the coffee shop must order something from the menu to use the restroom or ...

Reversed in January, some employees feel the policy reversal puts even more of a strain on already overworked and underpaid staff members.

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to hang out at its coffee shops or use its restrooms.

Starbucks has changed its open door policy for customers. Find out what this means.

Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company ...

When Will The Open Door Policy Be Reversed? The Washington Post reported that the reversal to Starbucks' open door policy is set to go into effect on January 27, 2025. Why Was The Policy Reversed?

Multiple passengers traveling on an American Airlines flight helped to restrain a passenger after he allegedly tried to open the cabin door mid-flight.

The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia Starbucks where they had gone for a business meeting.