Owings Mills-based HomeCentris Healthcare LLC has entered into a definitive agreement to acquire Personal Touch Home Care of Baltimore Inc., the Maryland ...

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less about people and more about processes.

Are you using video to add a personal touch to your customer service efforts? There are over 1.4 million reasons you should consider it in a New York minute. Editorial Standards Reprints & Permissions ...