You see, psychology tells us that certain phrases, though seemingly polite, can subtly undermine our credibility. And it’s ...

Is there something I can say politely as I close the door? Or is there a polite way I can voice my discontent for the unwelcome interruptions? GENTLE READER: Please remind Miss Manners to tell the ...

My parents taught me to be polite, which has always been a handicap. It didn’t take long to discover that politeness is a losing strategy and that the loudest and most boorish voice in the room ...