but these costs are often the single biggest factor determining profitability. Once you understand this, they are impossible to ignore. Complexity costs grow with variety—products, services ...

All three products are tumour necrosis factor α inhibitors, and are approved to treat both rheumatoid arthritis and psoriasis. Although assessing sales and complexity might begin to reveal ...

Fifty percent of the products returned for being broken are actually in perfect working order. According to a Dutch researcher, it's complexity that leads many to the customer service desk.

Focusing on exports in a single industry from a single country reduces the influence of other factors that could cloud ... We measure complexity using Hausmann and Hidalgo's (2009) product complexity ...

Business leaders face ever-increasing levels of complexity, driven by an explosion of product variations, customer requirements, global supply chains, changing regulations, new technology ...

Today, the company is able to create value from its product complexity with a simple set of customer-facing processes, such as search, ratings, reviews and suggestion. Unfortunately, the brand new ...