Room service has long been a hallmark of hotel luxury, but in today’s ultra-competitive hospitality landscape, some hotels are going off-menu and thinking outside the box. Perched high above ...

An icon in the shape of a lightning bolt. Impact Link. ... Having said that, I love my job in the room-service department of a five-red-star hotel, but it's not always easy.

No more. The New York Hilton Midtown, a 2,000-room hotel located in the heart of Times Square, just announced that it will end room service. Instead, it plans to implement a grab-n-go store called ...