Social media is fast, direct and interactive, all reasons why the medium is so effective when it comes to crisis communications and crisis management. But the same qualities that make it great can ...

A crisis management plan should include a comprehensive social media policy so nothing is overlooked. With a plan in place, you will have a roadmap for your response when an emergency occurs.

Social media crisis management is a crucial skill that every PR professional needs to have in their arsenal. When a brand faces a crisis of any size, from a social post that goes viral for the ...

To effectively handle social media crises, I suggest you do the same. A crisis management team can help you stay in control of the narrative and limit the damage. LESSON 3: MONITOR SOCIAL MEDIA ...

Few things are as satisfying as watching a major brand getting mercilessly owned on social media. Even if it’s a brand we don’t particularly care about – or perhaps precisely because we don ...

The "Crisis Management" module will delve into various social-media-crisis case studies. with students analyzing the strengths and weaknesses of the crisis-management responses, according to the ...

However, as much as social media stokes the flames of PR crisis, the platforms can be effective mitigation tools. “You have to go to where the discussion is happening, whether that’s Instagram ...

Social media users wanted an early apology As the blue screen of death multiplied around the world on Friday, CrowdStrike CEO George Kurtz made a series of public statements on X, LinkedIn, and ...

Shannon Tucker, VP and in-house crisis expert at Next PR, told CMSWire that there is no "one way" a social media PR crisis response plan should look because every situation is different.

Gandhinagar: On the eve of World Social Media Day, which is being observed on June 30, the state govt said that social media ...

Crisis attorneys help manage legal risk and media fallout. Long Island firms offer both litigation and PR strategy. Social media adds complexity to modern crisis response. Early legal involvement ...