Have you been trying to get through to Telkom‘s call centers today? We have tried, but sadly we have had no luck. Before you say that on a good day one would normally struggle for about an hour ...

Persistent illegal industrial action in the form of go-slows at Telkom’s call centres escalated this weekend, with incidents of staff intimidation and walk-outs reported. “We would like to ...

Telkom has decided not to renew the contracts of 480 call centre staff, a spokesperson for the company has confirmed. It said that the staff members in question were temporary workers and were ...

Johannesburg - Staff intimidation and walk-outs have allegedly affected Telkom’s call centres as discussions with unions about the company’s restructuring plans have fallen through. The telecoms ...

With continued complaints around the difficulties of cancelling a Telkom contract, the telecommunications company has announced the launch of a dedicated call centre to streamline the process ...

Pro for PT Telekomunikasi Indonesia Tbk`s (TELKOM) Call Center Division. TELKOM recently won a contract to operate call center services for PT Garuda Indonesia, Indonesia`s flag carrier.

One of Telkom’s units that will get the chop from the parent company is its call centre. “Telkom’s call centre operations and staff are to be outsourced, as well as certain legacy IT billing ...

has acquired Australian call center operator Contact Centres Australia for 11 million Australian dollars ($10 million). Telkom, as the state-owned company is also known, said Friday it had ...