No matter how small, gifts are gestures that go a long way in showing appreciation. For a business-customer relationship, gifts are a way of saying “thank you” and letting the customers know you see ...

A simple thank-you message will make your customers feel valued and appreciated because it goes beyond selling and instead emphasizes relationships. And with a small business, these relationships ...

It differentiates you. And in business, differentiation is everything ... I took the time to write a handwritten thank you and send out a small token of my appreciation for having me on the ...

DEAR MISS MANNERS: My mother raised me to send a thank-you note when I received a gift. I am a new business owner and I have sent out holiday gifts to my 65 clients. Since then, my inbox has been ...