And looking at lapsed customers, the seating and boarding process is the number one reason ... Zone 1 seats are window seats ...

Everyone who flies knows what a headache boarding an airplane can be. Scott McCartney, the Wall Street Journal's Middle Seat columnist, says airlines are working to simplify the process.

Before you hop on the trend of this cheeky "travel hack," here's what to know about how it can affect you, your fellow ...

If you’re anxious about getting your seating arrangement in order, you naturally want to get the process started as soon as you step onto the plane. Boarding can be absolute chaos on crowded ...

A woman was recently able to board a plane without ever having shown a ticket or boarding pass - ilona titova An investigation is under way after a woman boarded a Delta Airlines flight from New ...