The mass merchant is looking to turn around falling sales and declining customer sentiment. But first, it needs to diagnose ...

NatWest ’s online banking app has broken in what appears to be a major outage. Customers reported they were unable to log in ...

Skincare brand Drunk Elephant's sales plunge shows what happens when a brand gets caught in short-lived trends, harming brand ...

It set out to "disrupt Aotearoa's outdated, self-serving" electricity industry, but is now being folded into one of the country's big gentailers. What happened?

Gibran Huzaifah turned a catfish farming side hustle into eFishery, a multimillion-dollar aquaculture startup. But in 2025, ...

Hailed for its 'excellent' service, Pret's own co-founder Julian Metcalfe was so intent on keeping customers happy that ... she had lost consciousness and went into cardiac arrest.

The company said it is "consistently focused on maintaining the privacy of our customers ... Here's a breakdown of what went wrong for 23andMe. CEO Anne Wojcicki wanted to take 23andMe private ...

This all caps off a generally rough period for the company. Global sales took a nosedive over the last two years, crashing ...

The first sign of something being wrong was when they found themselves ... The post After The FinTech Companies Yotta and Juno Went Bust, Customers Watched All Their Hard-Earned Cash Disappear ...

A year later, Anheuser-Busch became the poster child of what went wrong with the D.E.I. movement ... needed new marketing strategies to regain customers, it became America’s biggest beer ...

On Tuesday, Royal Bank was the last of Canada's five big banks to get slapped with a multi-million dollar penalty for charging customers excess ... doing anything wrong. At least they're coming ...