I prepaid for two nights in a hotel through Booking.com. But when I arrived, an employee said their confirmation system was down and there was no record of the reservation or ability to accept any ...

If, for some reason, the hotel isn't able to access your reservation, be prepared to show a record of it, like a confirmation number or booking receipt. Travelers who book through third parties ...

The link on his receipt to manage his reservation took ... A spokesperson for GetARoom said it provides hotel inventory to booking platforms, including Guest Reservations, but isn’t involved ...