One of the saddest, most gut-wrenching parts of my job,” shared Carnival Cruise Line's beloved Brand Ambassador, John Heald, in a more serious-toned ...

Carnival Cruise Line Brand Ambassador John Heald addressed a question regarding the cruise line's vaping policy during his ...

Carnival Cruise Line brand ambassador John Heald has invited guests to join him aboard a surprise November sailing on ...

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Brand ambassador John Heald issued an important reminder about cabin rules some guests have overlooked on multiple ships.

John Heald, Carnival Cruise Lines’ brand ambassador, took to Facebook to ask his followers how they felt about spelling out “thank you” in money on the bed for the steward to find as a tip.

Should Carnival Cruise Line stop pizza deliveries during production performances? The answer may not be an easy one.

Cruise lines use variable pricing. That means the more demand there is for a cruise, the more it costs. In theory, that could ...

Carnival cruise passengers are clearly against the idea of the cruise line doing something other cruise lines do with onboard ...

Carnival’s brand ambassador shared a look at a new offering the cruise line is testing that passengers are excited to try.