There is never a dull moment with Buffalo Bills wide receiver and former Florida State star Keon Coleman and he has a knack ...

New Street Research and BCG Future of Connectivity Leaders Conference March 26, 2025 4:45 PM ET. Company Participants. Elad Nafshi - EVP & Chief ...

We should not let AI determine front-office decisions, but we can let it disrespect your favorite (or least favorite) ...

Poet, actress and playwright Helena D. Lewis came to Wilkes University on March 18 and 19 as a part of the Allan Hamilton Dickson Spring Writer Series. Lewis is famous for her award-winning one-person ...

To understand the story of the South-Central Division of United Ag & Turf (UAT), one needs to know about the John Deere ...

A new artificial intelligence startup is addressing the frustrating experience patients can have when calling a health plan ...

Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

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Learn how to present PowerPoint on Zoom with this step-by-step guide. Share slides easily and avoid the usual glitches and hassles.