Our staff's favorite songs from a year that confirmed that hip-hop and R&B were now at top 40's center, but also had plenty of great rock, country and dance-pop to go around. This week, Billboard is ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

During their busiest week of the year, IRS workers expect to find out whether they'll be laid off in the Trump administration's reduction-in-force plans, CNN reports, citing anonymous sources.