Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and Teknowledge, a global company providing expert ...
Today at Enterprise Connect 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced a suite of Genesys Cloudtm AI capabilities designed to empower supervisors. These ...
Expanded AI capabilities in Genesys Cloud empower supervisors with real-time insights, automation and smarter decision-making Today at Enterprise Connect 2025,Genesys®, a global cloud leader in ...
SUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, today announced the launch ...
Genesys, and Salesforce. APIs are available to integrate with other CRM and contact center platforms. for more info. eGain, the eGain logo, and all other eGain product names and slogans are ...
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Empowers human agents with real-time guidance in the flow of customer conversationsSUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, to ...
Adobe launched Experience Platform Agent Orchestrator and announced new enterprise capabilities for Adobe Express at its ...
Adobe unveiled major innovations that define Customer Journey Orchestration in the era of AI, powered by the Adobe AI Platform, which unites AI agents and models across Adobe. Adobe introduced Adobe ...
SUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, today announced the launch of eGain AI Agent for Contact Center, a groundbreaking ...
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