We all are in a hurry to send our emails, and we end up skipping the critical step of proofreading. Spelling errors, ...

I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was asked to make a payment.

But there are clues to spotting this scam: The greeting isn't personalised - it addresses the recipient as a 'customer' There are some basic grammatical errors, such as random capitalised words and ...

No matter if it's excellence in customer service, fine-tuned analytics, or nuanced personalization, AI has the capacity to ...

The longest flight in the world is more than 18 hours long and connects New York City to Singapore—here's what it's like to ...

In Gmail, open the email and click the Report spam icon at the top, which looks like a stop sign with an exclamation point.

The Costco Auto Program offers all members an easy way to save on the car-buying process, and with an upgraded Costco ...

I swear, every time I hear someone utter those words, I want to throw up. Or run for the nearest exit. Usually when I hear ...

Learn how to address someone in an email with respect, appropriateness, and effectiveness. Find out how to use a subject line, a greeting, a sign-off, and avoid nicknames or abbreviations.

Schiffman started out as a stamp collector. When someone showed him a postcard of Schiffman’s Fountain in Como Park, however, ...

Those who serve the food insecure are concerned that federal cuts will make it harder to meet the demand Lynn Marquardt was ...