“Hope you’re well.” How many times have you sent or received an email that begins with this innocuous greeting? If you’re ...

We all are in a hurry to send our emails, and we end up skipping the critical step of proofreading. Spelling errors, ...

I got a text asking me to click on a link to reschedule a parcel delivery I’d missed. I was waiting for a parcel from Royal Mail at the time, so I clicked on the link and was asked to make a payment.

In today's digital landscape, email scams continue to evolve with alarming sophistication. According to recent studies, over ...

But there are clues to spotting this scam: The greeting isn't personalised - it addresses the recipient as a 'customer' There are some basic grammatical errors, such as random capitalised words and ...

No matter if it's excellence in customer service, fine-tuned analytics, or nuanced personalization, AI has the capacity to ...

The longest flight in the world is more than 18 hours long and connects New York City to Singapore—here's what it's like to ...

Some of the retailers that have failed weren’t really innovating or thinking about the customer very well,” one industry ...

My kiddo is hardworking, makes friends everywhere and is working on her third advanced degree. She is also working full time ...

Vassev learned this lesson because a friend once called him out for relying heavily on AI during an argument: “Nik, I want to hear your voice, not what ChatGPT has to say.” That experience left Vassev ...

In Gmail, open the email and click the Report spam icon at the top, which looks like a stop sign with an exclamation point.