Barcelona and Paris Saint-Germain took impressive strides towards the Champions League semifinals as both sides emerged victorious from the first leg of their quarterfinals. Barcelona, by many ...

Westpac's CEO has apologised to a customer after the bank froze his accounts and blocked a transfer when he tried to use his savings to invest in cryptocurrency. Earlier this month, Tim deposited ...

If you or someone you know needs support, our adult social care services may be able to help. You may also find useful information and resources from the following organisations. Adult social care ...

Nonprofit health insurance company CareSource has invested more than $400 million to buy struggling nonprofit insurer Commonwealth Care Alliance. The deal adds nearly 50,000 Dual Special Needs ...

Oracle Corp. (NYSE:ORCL) has told customers a hacker has broken into its computer system and stolen client log-in credentials, Reuters reported recently. The incident marks the second ...

The lack of customer care service continues to affect residents daily. Primrose residents were left frustrated and powerless as the customer care centre in Germiston failed to assist with a power ...

"We are doing reskilling in real time from customer care agents to selling agents," he said. The AI-driven shift at Verizon, announced during Google Cloud's annual conference, may serve as a ...

Investopedia / Crea Taylor A customer is an entity that buys goods or services. A customer is an individual or business that purchases a company's goods or services. Customers are important ...

Help Register Login Login Hi, %{firstName}% Hi, %{firstName}% Games Car rental Amid skyrocketing complaints regarding customer service failures by the Social Security Administration (SSA), AARP is ...

While both changes were controversial and sparked criticism, it sounds like the latter of those changes was actually in response to customer feedback. Before making the change to assigned seating ...

LeaMond said AARP is "deeply troubled" by what it called "a startling and sudden decline in customer service," citing a skyrocketing rate of "agent busy" messages. That metric tracks the ...