Image via Shutterstock Look I get it, it's always terrible when your vacation gets ruined. But one skier is taking that disappointment to the extreme. He is suing a ski resort after long lines and disrupted operations made his vacation less than that of his dreams.

Visitors were greeted with long lift lines and minimal open terrain at Park City ski resort when the ski patrol union went on strike. One dissatisfied guest has filed a class action lawsuit against parent company Vail Resorts,

Vail Resorts, the operating company for Park City Mountain Ski Resort, is offering 50% per-day credits for guests impacted by the recent ski patrollers strike that impacted the resort’s

If you want to run a travel-and-leisure company, you darn well better give the experience that you’re advertising.”

But revenue from lift tickets, season passes and dining is up as the ski giant looks to convince investors its business plan will work.

Across the internet, skiers and snowboarders swore off buying an Epic Pass and Vail Resorts (MTN) stock after Park City Mountain buckled under the weight of the holiday crush, a storm and a ski patrol and safety worker strike.

Park City Mountain Resort is offering credits to skiers who visited during a 13-day ski patrol strike that brought chaos to the mountain during the busy holiday tourism season. Why it matters: It's a significant — and rare — concession to customers in an industry that faces mounting accusations of greed as resort conglomerates eliminate their competition.