ServiceNow expands its AI capabilities with the acquisition of Moveworks, adding 500 employees and enhancing enterprise-wide AI adoption for major companies.

ServiceNow said on Monday that it has agreed to acquire Moveworks, which develops enterprise-focused automation and AI tools. ServiceNow will pay $2.85 billion for Moveworks in a mix of cash and stock. The former expects the deal to close in the second half of 2025. Bloomberg reported the deal late on Sunday night.

ServiceNow Inc. has agreed to buy artificial intelligence firm Moveworks for $2.85 billion as part of its push into AI tools that can complete tasks without human supervision.

ServiceNow, which provides businesses with outsourced IT and customer service support as well as other digital services, said it was buying the business process automation company Moveworks for $2.85 billion in cash and stock.

The deal strengthens ServiceNow’s challenge to Salesforce, but success depends on smooth integration and maximizing Moveworks’ capabilities.

The acquisition will bring advanced, agentic AI-powered self-service and enterprise search technologies to customers.

Software company ServiceNow (NOW) announced its largest acquisition to date, agreeing to purchase AI startup Moveworks for $2.85 billion in a

Moveworks specialises in AI-powered assistants that address employee requests within organisations. The integration of Moveworks' front-end AI assistant with

ServiceNow will pay $2.85 billion for Moveworks, payable in a combination of cash and stock. The arrangement is expected to close during the second half of 2025 subject to regulatory approval and other conditions. After a 2021 $200 million funding round co-led by Tiger Global and Alkeon Capital, Moveworks was valued at $2.1 billion.