The blooming era of consumer messaging, sparked by apps like WhatsApp, Facebook Messenger, Telegram, and even Snapchat brought about a revolution in our private communication. Businesses, though, need ...

When magicJack first burst onto the scene, consumers were blown away by the ability to make phone calls over the internet. Voice over Internet Protocol (VoIP) technology has been around since the mid ...

Sales in marketing. Sales and marketing. Sales versus marketing. What is the relationship between these two sides of your business? Are they opposed or do they work together? This article will help ...

Trust is not a ‘nice to have’ bonus in the world of sales. It’s how you build a relationship with a customer and turn a single purchase into several repeat purchases and ultimately into lifelong ...

Sales calls are an excellent opportunity to lay the groundwork for trust and long-lasting, mutually beneficial relationships with your potential customers. In many ways, that beats making a quick, ...

Modern marketing professionals face unique challenges in today’s digital landscape. At our recent event, “Beyond the Venue: Event Strategies for Modern Marketers,” industry experts Dahlia El Gazzar ...

If you want to keep prospective customers interested in your business, you have to do more than grab their attention. You must also build a connection that lasts. Whether they’ve signed up for a free ...

RingCentral Bulgaria has a multinational team. We do everything in our power to create a pleasant working environment and ensure a smooth transition of expats. What strikes you first when you enter ...

Factor in dynamic marketplace changes, and artificial intelligence or AI virtual assistants might just become the key to how companies operate in the modern business environment. But how, exactly, ...

In today’s fast-paced business environment, efficient communication and exceptional customer support are vital for staying competitive. This is where Business Process Outsourcing (BPO) can come into ...

Let’s take a little trip back in time, back to 1750 BC. Even though this was way before Yelp Reviews or Twitter rants, people still had opinions, and they definitely weren’t afraid to voice them. In ...

The cloud-based contact center space—CCaaS—has become very crowded, not because the barriers to entry are low, but because there are pressing needs that the status quo is not able to meet. Today’s ...