As online shopping and package deliveries surge during the holiday season, scammers are exploiting the rush to steal personal ...

Historically, healthcare organizations have considered the contact center to be a cost center, a communications platform for ...

The freight industry is experiencing a notable shake-up this week, with several key developments signaling potential ...

With just days left until Christmas, FedEx customers say their packages are stuck at shipping centers instead of on delivery trucks.

Analysts believe the spinoff could unlock up to $20 billion in shareholder value while clearing the way for FedEx management ...

Operator Good day, and welcome to the FedEx fiscal year 2025 second-quarter earnings call. [Operator instructions] Please ...

A new study ranked Georgia the second-worst state for holiday deliveries this year - and many Central Georgians are upset ...

The holiday season is often called the most wonderful time of the year, and for many it is — unless you're waiting for a ...

A FedEx call center supervisor disclosed that they do that to “cook” their on-time delivery performance stats. A statement from a FedEx spokesperson said the company was having issues but didn ...

Christmas is less than 10 days away, and if you have gifts to ship out, you are quickly running out of time. Here is how each shipping service breaks down. If you want your package delivered by ...

Avoid misuse for illegal activities or harassment, and prioritize ethical and responsible communication. Have you ever wondered how to call anonymously? It’s simpler than you might think. Discover how ...

"No delivery happened. My husband reached out twice to FedEx, and I put in two calls. Unfortunately, there's just one call center that it goes to. We were being told it would be followed up by a ...