iCSAT empowers CX leaders with automatic, actionable CSAT scores for every customer interaction, leveraging Generative AI to analyze sentiment, resolution, and effort. MOUNTAIN VIEW, CA / ACCESS ...

On Jan. 15, the sun will oppose Mars retrograde, triggering a cosmic standoff between your ego and your emotions. This is the kind of transit that could make you feel like you’re caught in a tug ...

A SCOTS supermarket was forced to close for decontamination after a 44-year-old customer urinated on a display of crisps. Disgusting Graham Lynch continued to soil himself as he was led out of the ...

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DEAR DEIDRE: HAVE I committed gross misconduct? I’m the manager of a shop and during the Christmas rush, I mistakenly gave a customer a 25 per cent staff discount instead of the five per cent ...

Japanese trainer Mitsu Nakauchida stunned the Australian bloodstock market in the final minutes of Book 1 of the 2025 Magic Millions Gold Coast Yearling Sale when he paid $3.2 million for a daughter ...

AIRBNB has been blasted as "inhumane" after refusing a refund to a customer who was fleeing her ... Airbnb told The U.S. Sun the major disruptive events policy is in effect for areas impacted ...

So why has the sun been rising later than it did on Dec. 21? Like much of our day and night cycles, the answer lies in Earth's rotation and orbit. Yes, the sun has risen later than it did Dec. 21 ...

Customer value is about much more than just selling a product or service. It means delivering experiences that deeply resonate with your customers, addressing their needs, and offering them real, ...

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Researchers have discovered the origins of a 200-year-old volcanic eruption that ejected so much sulfur into the atmosphere that it changed the climate and made the sun look blue. In 1831 ...