Having an open-door policy is one of the cornerstones of effective leadership. After all, it fosters trust, improves communication, and boosts morale among employees. In fact, 63.2% of respondents ...

Some Dunkin’ Donuts locations, for example, may embrace the open door policy for anyone who is not a paying customer. However, since Dunkin’ is a franchise, it depends on the store.

Starbucks first implemented the open door policy in 2018 after a Philadelphia store manager called the police on two Black men when they didn't order food or drinks. In 2018, ...

The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company-owned North American stores. The change comes from new leadership which took over the coffee ...

Former Starbucks CEO calls for revamped customer experience 06:11. Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to ...