However, the policy has created challenges for employees and customers alike. The open-door policy began in 2018 after two Black men were arrested at a Philadelphia location while waiting for a ...

The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company-owned North American stores. The change comes from new leadership which took over the coffee ...

On Monday, Starbucks announced that all North American stores will end the open-door policy, which was first launched in 2018. The previous policy allowed anyone to sit in Starbucks cafes or use ...

Multinational coffeehouse chain Starbucks is reversing its open-door policy in North American stores after almost seven years. From now on, customers will be bound to make a purchase if they want ...

Starbucks on Monday said it was reversing a policy that invited everyone into its stores. A new code of conduct – which will be posted in all company-owned North American stores – also bans ...

Starbucks, long synonymous with the idea of a “third place” between home and work, has reversed its open-door policy. Now, only paying customers can use its spaces. This change raises ...

In a 180-move Monday, Starbucks announced the company is reversing its open-door policy in all its company-owned North American stores. According to the policy posted online, people who enter the ...