Matt Leitz, founder of BotBuilders, knows what it is like to start a business and try to figure out technology.

Business text messaging has continued to affirm its role as a staple in customer engagement. The question we continue to face is: Which strategy is most effective? Historically, short codes served ...

Verizon launches GenAI Assistant, automating customer service for small businesses with instant responses and continuous learning. Verizon partners with Santander Bank to offer high-yield savings ...