Out of 15 IVR Best Practices, You Only Need These 7
Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.
The Power Of Open Collaboration: How Open Source Is Shaping The Future Of AI
As concerns around privacy and transparency grow, open-source AI gives organizations different opportunities for deployment ...
Uh, what’s going on with YouTube? Is it in its flop era?
These changes to YouTube’s interface make sense, considering the platform has been attracting the same, if not more, TV ...
Hugging Face Introduces Smolagents Library to Build AI Agents With Open-Source LLMs
Coming to the tool, Hugging Face recommends making a function with type hints on inputs and outputs as well as descriptions for inputs. Highlighting a use case, the platform showcased code for an AI ...
IBM’s Acquisition of HashiCorp Investigated by UK Competition Authority
The U.K. government is investigating whether IBM’s acquisition of cloud infrastructure firm HashiCorp will result in a ...