If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. The Play Store doesn't open or load any content If the Play Store won't open or load, or crashes frequently, try the steps at Play Store won't open or load .

Official Google Play Help Center where you can find tips and tutorials on using Google Play and other answers to frequently asked questions.

Manage your Google Play settings; Manage devices on your account; Clear your search history; Ask a Google Play expert. The forum has an active community of experts who can help with Google Play. Browse previous discussions or post your question to get advice. Visit the Google Play Help Forum.

On your device, open the Google Play Store or go to play.google.com on a web browser. Search or browse for content. Select an item. Select Install or the item's price. Follow the on-screen instructions to complete the transaction and get the content. If you made a purchase before: Select your payment method with the Down arrow .

Any apps you installed from Play Pass and their data will remain on your device. For content you obtained via Play Pass: Paid apps will prompt you to buy the app or subscribe to Play Pass. In-app purchases will be removed, but available for individual purchase. Ads will reappear in apps where they were removed.

Find & play recent games. Open the Play Games app . The games you recently signed in to, in the order they were last played. Find missing games. If a game you installed using your phone or computer doesn't appear on Android TV, it might not work on Android TV. To check: On your computer, go to the Google Play Store. Find the game you want to play.

If you updated apps manually over mobile data in the last 30 days, Google Play uses that total amount of mobile data as the budget. If you don't update apps over mobile data, Google Play uses the average amount of mobile data most people use in your country/region that still allows you to auto-update your most frequently used apps.

On your computer, go to Google Play. At the top right, click your profile picture. If you're not signed in to the right account, click Sign out, then sign in again with the right account. On your Android phone or tablet, open the Google Play Store app . New device: If your device is new, sign in with your Google Account.

Check the YouTube video’s resolution and the recommended speed needed to play the video. The table below shows the approximate speeds recommended to play each video resolution. Video Resolution

Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.