MicroStrategy Support | Your Business Intelligence Partner
MicroStrategy support connects you to the most helpful & experienced technical experts in the industry. Browse resources on demand or contact support directly.
Welcome to Tech Support - MicroStrategy
Support Levels. We offer the following four levels of tech support. For more information, please review the policies and procedures. Standard support includes break-fix tech support via web portal, phone, and email during standard work hours; Extended support adds 24x7 coverage for critical (P1 and P2) issues
Support Contacts - MicroStrategy
Contact MicroStrategy Technology Services if you need assistance. We're here to help you get the most out of your investment in MicroStrategy.
Support Lifecycle - MicroStrategy
Jun 21, 2024 · Get the latest details on MicroStrategy's product support expiration schedule for existing versions of our products and technologies.
Connect with MicroStrategy: Contact Us for Inquiries, Support, and ...
Reach out to MicroStrategy's dedicated team for inquiries, support, and partnership opportunities. Whether you have questions about our products, need assistance, or wish to explore collaboration possibilities, we're here to help.
MicroStrategy Upgrade Support: Seamless Transition to the Latest ...
Explore MicroStrategy's upgrade support services to ensure a smooth transition to the latest analytics innovations. Access resources, documentation, and assistance tailored to help you upgrade your MicroStrategy environment efficiently.
MicroStrategy Community: Learn & Collaborate
Interact with the engaged MicroStrategy Community to get answers to all your questions and collaborate for solutions. Visit the data visualization and data dashboard galleries for inspiration.
KB315233: How to Open a Case with Technical Support
Apr 14, 2017 · Now in the past year MicroStrategy Technical Support has updated their Customer Case Management Portal for their Support Liaisons to log cases through. At this portal, Support Liaisons and only Support Liaisons can login and open cases with Support.
MicroStrategy Support Update
We’ve extended support for customers with MicroStrategy 9.4.1 environments through June 30, 2019, so you have a full 6-month window to upgrade to the new platform release (v11.1) after its release in December 2018 (more information below).
Customer Support - U430 - MicroStrategy
Aug 12, 2024 · Leading businesses depend on MicroStrategy to analyze and understand core support metrics to narrow the gap between customer expectation and service delivery. They are empowered with insight on how to navigate and reduce the chaos of managing multiple customer support channels.